Our standard shipping fee is calculated based on originating address from Wolfsburg, Germany. Most of the orders are processed within 3 hours of cleared payment. Standard Delivery Within Germany takes 2-3 Days after the shipment.
*For all other locations outside of Germany, delivery may take 5-7 days depending on your location.
FREE SHIPPING ON ORDER OVER €40*
Automatically applied to your shopping cart during checkout.
Orders placed before 3:00 pm we try to deliver your order on the same day for near and around wolfsburg .
All items will be shipped to the all location in Germany & qualify for “standard” shipping. We believe in providing the best products at the best prices and that includes shipping costs. Select any item(s) and you will get free shipping to all locations in Germany.
We use DHL and H ermes and affiliates for delivering your goods. More details shall be available in your track and trace email.
We do our best to deliver your order satisfactorily at your place. However, if you wish to return any products, that can be done as per the German regulations without providing any reason. Food product/products can be returned within 7 days of purchase and with in 14 days in case of non-food products, including items bought from the sale catalog. The return period begins from the day you receive or someone else receives it on your behalf.
We don’t accept any return after the above mentioned cooling-off period (7 days for Food products and 14 days for non-Food products).
In case, you are not happy with any products, we’ll be happy to take them back and provide you refund in your easy grociries account. Please follow the following steps to effectively process your return.
- Please notify us by sending an e-mail, mentioning your order number here within seven days of delivery.
- Properly pack the return items in a box to prevent damage during return transport and apply the required postage at your nearby Post office.
- We expect our customers to send us carefully packed return items.
- After receiving the goods in the original condition, unopened, we shall return the cost of the goods in 5 working days in to your easy-groceries.de account. We don’t bear the shipping of the return items.
- Please keep the postage receipt with you until you receive your refund, for your reference.
Items excluded from return are:
- Opened or damaged items.
- Perishable items – fresh vegetables, frozen etc.
- Food items after 7 days of delivery and Non-Food items after 14 days of delivery..
- We will not accept returns of items, if insufficient postage stamp is applied.
Address for return:
Siva Durga Tavva